CallCenterScript: Do Not Call Archives

Do Not Call Archives

Sep12	Telemarketing: Revenge is NOT Allowed! 'Jam' Mayer September 12, 2006 Know More: Do Not Call, Outbound Call Center, Quality Assurance, Telemarketing Quality Assurance Being an outbound call center agent is difficult. One has to take one rejection after another. They, too, take a lot of abuse from potential customers. I’ve listened to a call that was sent to me, wherein the person who... Posted at 6:03 PM \| Permalink \| Comments
Jan17	Are You On The Do Not Call List? Tim Stay January 17, 2006 Rich at MarketingBlurb quotes a Harris Interactive Report that states that 3 out of 4 Americans are on the FTC Do Not Call list. This regulation had a devastating effect on the Outbound Telemarketing industry, but there are still firms... Continue Reading Posted at 10:44 AM \| Permalink \| Comments
Nov 9	Call Center and Telemarketing News Tim Stay November 9, 2005 Call Center News of note: New telemarketing restrictions in the UK dictate a fine of up to £50,000 (U.S. $88,000) per incident. Sirius has contracted Steam, a tech support/customer service outsource company, to hire 1,000+ temps for their call center... Continue Reading Posted at 8:15 PM \| Permalink \| Comments
Sep12	Do Not Call Compliance Issues Tim Stay September 12, 2005 This is from a series of Q&As from the FTC about the Do Not Call law. This part is about compliance. The FTC is serious about this law and have been handing out large penalties ($11k PER violation). Call 100... Continue Reading Posted at 6:43 PM \| Permalink \| Comments
Sep11	Do Not Call Requirements Tim Stay September 11, 2005 If you are going to run an outbound telemarketing campaign, you need to register with the FTC for the Do Not Call list.I have used DNC Solutions for several years. Don Holbrook and his team are great to work with.... Continue Reading Posted at 10:13 PM \| Permalink \| Comments

Do Not Call Archives

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