Do Not Call Archives

Sep12
Telemarketing: Revenge is NOT Allowed!
Being an outbound call center agent is difficult.  One has to take one rejection after another.  They, too, take a lot of abuse from potential customers. I’ve listened to a call that was sent to me, wherein the person who...
Jan17
Are You On The Do Not Call List?
Rich at MarketingBlurb quotes a Harris Interactive Report that states that 3 out of 4 Americans are on the FTC Do Not Call list. This regulation had a devastating effect on the Outbound Telemarketing industry, but there are still firms... Continue Reading
Nov 9
Call Center and Telemarketing News
Call Center News of note: New telemarketing restrictions in the UK dictate a fine of up to £50,000 (U.S. $88,000) per incident. Sirius has contracted Steam, a tech support/customer service outsource company, to hire 1,000+ temps for their call center... Continue Reading
Sep12
Do Not Call Compliance Issues
This is from a series of Q&As from the FTC about the Do Not Call law. This part is about compliance. The FTC is serious about this law and have been handing out large penalties ($11k PER violation). Call 100... Continue Reading
Sep11
Do Not Call Requirements
If you are going to run an outbound telemarketing campaign, you need to register with the FTC for the Do Not Call list.I have used DNC Solutions for several years. Don Holbrook and his team are great to work with.... Continue Reading
 


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