CallCenterScript: Recruitment Archives

Recruitment Archives

Feb24	Highest Agent Attrition: Nursing Students and Workers 'Jam' Mayer February 24, 2008 Know More: Call Center Jobs, Recruitment Agents, Attrition A pattern has emerged. When we analyzed the attrition reports, we've noticed there were more nursing students who either went on AWOL after training or after 6 months. When we talked to some of them during the exit interviews, they... Posted at 4:08 PM \| Permalink \| Comments
Feb10	Callworkz Offer Work at Home Jobs in Manila 'Jam' Mayer February 10, 2008 I’ve received a lot of inquiries through email or comments posted on the site regarding Work at Home Jobs in the industry. I’ve steered them to TGK Asia, as this was my husband’s employer for a few years.Good news! We... Continue Reading Posted at 5:27 PM \| Permalink \| Comments
Feb 8	What is a Good Pay Structure? A Recommendation 'Jam' Mayer February 8, 2008 We've compared several structures in a previous post. Either you attract them with a huge basic pay, additional allowances and benefits or even bonus schemes to include profit sharing. Ah, let's not forget the number of leaves or PTO (personal... Continue Reading Posted at 4:47 AM \| Permalink \| Comments
Feb 6	Agent Recruitment: Root Cause of Performance Gaps 'Jam' Mayer February 6, 2008 With the constant demand for a new batch of agents and with an unending ramp within a fast paced environment, recruiters have now resorted to quantity and not quality. Operations are now faced with average performing agents and worse, even... Continue Reading Posted at 1:05 AM \| Permalink \| Comments
Feb 5	Call Center Employees Illegally Terminated 'Jam' Mayer February 5, 2008 An American call center based in Cebu, Philippines laid off hundreds of employees due to a reason not known to the public. So many individual's hope was crushed when they were told they didn't have a job the next day.... Continue Reading Posted at 1:10 AM \| Permalink \| Comments
Jan13	English Proficiency Classes Now Available for Public School Teachers 'Jam' Mayer January 13, 2008 Despite of the government’s effort to improve their citizen’s skills to decrease unemployment, knowing that the call center industry has been growing, the root cause for the lack of qualified agents would be the lack of support on its public... Continue Reading Posted at 4:58 PM \| Permalink \| Comments

Recruitment Archives

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