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Indian Call Centers Archives
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Jul 5
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Dec12
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Though outsourcing call center services has been around for years, Australia just started to jump into the bandwagon. The news that I’ve been reading for the past few months have always shown Australian companies being apprehensive on contracting their centers...
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Dec 8
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Call centers are found in every nook in the world and having to find Bhutan makes me happy that the industry is expanding.Bhutanese students are selected to undergo call center training in India every year. They go through language courses...
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Nov12
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World's biggest banks are transferring increasingly sophisticated work offshore to India This doesn’t surprise me. has been known for being good at business processes. The back end of any call center transaction is as critical as the front line. Anything...
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Nov 1
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Faith emailed and asked some advice on how to pass the initial group of exams being conducted in call centers. This is her story (edited): “Hi! I am applying for a call center job but I still don’t have it. I’ve applied in several call centers and had my exam today but I didn’t make it." Continue Reading |
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Mar11
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It is hard to learn a new language and one is expected to speak and write it effectively. Here are some organizations that put up centers to help in increasing English proficiency that outsourced call centers can take advantage of....
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