CallCenterScript: Offshore Call Centers Archives

Offshore Call Centers Archives

Feb19	Pakistan: Another Venue for Call Center Outsourcing? 'Jam' Mayer February 19, 2008 Know More: Offshore Call Centers Call Center Industry, Outsourcing More countries are opening up to encourage the US to invest and bring their call center business. Like India and the Philippines, Pakistan has the infrastructure, cost efficiency and labor pool to support the business.But, due to political instability and... Posted at 5:41 AM \| Permalink \| Comments
Feb 5	Call Center Employees Illegally Terminated 'Jam' Mayer February 5, 2008 An American call center based in Cebu, Philippines laid off hundreds of employees due to a reason not known to the public. So many individual's hope was crushed when they were told they didn't have a job the next day.... Continue Reading Posted at 1:10 AM \| Permalink \| Comments
Jul 5	Bringing our call centers home Michael Moser July 5, 2007 The jury is still out about the global outsourcing of call centers. On one hand, any intelligent person who speaks and reads English could be trained to work in an English-speaking callcenter. On the other hand, it hasn't always... Continue Reading Posted at 5:18 AM \| Permalink \| Comments
Dec12	Australians Sensitive to Outsourcing 'Jam' Mayer December 12, 2006 Though outsourcing call center services has been around for years, Australia just started to jump into the bandwagon. The news that I’ve been reading for the past few months have always shown Australian companies being apprehensive on contracting their centers... Continue Reading Posted at 3:13 PM \| Permalink \| Comments
Dec 8	Call Center Training in India for the Bhutanese 'Jam' Mayer December 8, 2006 Call centers are found in every nook in the world and having to find Bhutan makes me happy that the industry is expanding.Bhutanese students are selected to undergo call center training in India every year. They go through language courses... Continue Reading Posted at 2:54 PM \| Permalink \| Comments
Nov11	Using an Outsourced Vendor for Training in the Call Center 'Jam' Mayer November 11, 2006 There are several situations that a call center decides to outsource their training to another vendor, whether it is within their vicinity or not. Generally it’s because they lack the expertise or space to house the training. So, what and... Continue Reading Posted at 12:38 PM \| Permalink \| Comments
	Advice Column: Passing Call Center Assessments 5 Things to Implement to Prevent Data Theft in Call Centers Is Dell Buying the Workforce? Another Perspective on Call Center Scripts Agents Using a Different Name The English Campaign: Communication Solutions Call Centers in India Off-Shore Outsourcing Comparative Advantage - Offshore Call Centers Why have a US Based Call Center? Call Center and Telemarketing News Indian Sweat Shops

Offshore Call Centers Archives

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