VOIP Archives

Aug 6
Virtual call centers need a good connection
This week, John Sung Kim gives a 4 Item Success Checklist for virtual call centers.  In 2001, John invented the world’s first VoIP Call Center Software-as-a-Service. He is the founder of Five9.com and LeadMarket.com.One of the first questions to...
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Nov22
Drive Thru Order-Taking is Moving to Call Centers! Fact or Fiction?
It is a fact!  Exit41, a leading provider of customer ordering solutions for the restaurant industry offers a "one of a kind solution" for fast food restaurants.Instead of expecting a staff member from the restaurant taking your orders, as soon... Continue Reading
 


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