CallCenterScript: Call Center Publications Archives

Call Center Publications Archives

Jun28	A Book Is Coming! 'Jam' Mayer June 28, 2008 Know More: Call Center Publications Call Center Lifestyle, Call Center Stories It has been months since I’ve written and there is a valid reason for everything. Oh yes, the industry has time and time again, taken time out of my personal life, that even writing has been missed. But, this time... Posted at 8:58 AM \| Permalink \| Comments
Mar17	One Night @ the Call Center: Book to Film 'Jam' Mayer March 17, 2008 A call center book that was published late of 2005 by Chetan Bhagat was turned into a film last year titled “Hello”, Bollywood style.Though it might be old news to some readers, this caught my interest as this might be... Continue Reading Posted at 6:15 PM \| Permalink \| Comments
Feb25	Global Call Center Project: Perspectives on Management and Employment 'Jam' Mayer February 25, 2008 The report is comprehensive, yet it is concise and offers a simple analysis of its findings. It summarizes the most important aspects in the business that focuses on management and employment practices across Asia, Africa, South America, North America and... Continue Reading Posted at 5:52 PM \| Permalink \| Comments
Feb 3	Wake Up Call Center 'Jam' Mayer February 3, 2008 A recent video of a commercial for a sale struck me and wondered if there was one like it within a center. It is possible since it was a very simple concept and anyone who doesn't even have any call... Continue Reading Posted at 8:15 AM \| Permalink \| Comments
Dec31	Call Center Mathematics: A Manager’s Guide 'Jam' Mayer December 31, 2006 It is important that a call center manager has in his possession a tool that will aid him to run the site as efficient as possible. I’ve always relied on data and calculations when doing analysis on call monitoring or... Continue Reading Posted at 11:07 AM \| Permalink \| Comments
Dec27	Offshore the Movie: Battling the Indians 'Jam' Mayer December 27, 2006 Yet another call center film in the market. Unlike the popular short film Call Center Movie, a comedy, this taps the serious side of outsourcing call center services outside of the U.S. Offshore presents both sides and what an employee goes... Continue Reading Posted at 6:05 PM \| Permalink \| Comments
	Call Center People in Print Nadji Tehrani - The Father of Call Center Media

Call Center Publications Archives

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