Call Center Comics Archives

Dec27
Call center hours - cartoon
Call centers do not all share the same hours of operation, but most organizations tend to at least provide service during "bankers" hours.  In some operation, however, the service window is not only ackward at best, but filled with heavy queues...
Oct13
No complaint calls means no calls at all
An interesting reality of the call center world is that as much as reps dislike handling complaint calls, they would not have much of a job without them.... Continue Reading
Sep27
Employee attrition - correct it before everyone leaves
Employee attrition tends to be high in most call centers.  The reasons for this phenomenon can be many; however, the fact remains that the issue must be addressed.  While simply hiring more people to replace the reps that leave may... Continue Reading
Sep11
Poor customer service
In a recent call to a company where I am a client, I was forced to spend a lot of time on the phone to correct several errors on their part.  Their errors had not only cost me time and... Continue Reading
Jul23
Call center interviews
 When it comes to being interviewed many people spend countless hours preparing their answers.  Candidates want to be polished and sincere in their delivery.  After all…their future job depends on it.  However, not everyone puts as much effort into practicing... Continue Reading
Jul18
Record keeping - Document employee performance
Call center employees work hard for their pay.  Over the course of a year they listen to thousands of repetitive stories about injustice, restitution, frustration, and overall unhappiness.  Yet, they do their best to put aside the monotony of their... Continue Reading
 


Call center motivation and morale
Call center cartoon - Employee compensation
Call center training
At will employment cartoon
Call center scheduling Cartoon
Call center scheduler
Call Center Coaching
Ergonomic Solution
Virtual call centers
Call center script
Quality Assurance Feedback
Scripts and greetings - Cartoon
IVR cartoon from Callcentercomics
Another angry caller - Cartoon
Call center workers - temps
Handle time incentive Cartoon
Call center Outsourcing Cartoon
Call Center Software cartoon
Cartoon About Customer Satisfaction
Sales Cartoon for telemarketers
Home-based agent cartoon
Call center cartoons from CallCenterComics.com

Call Center Comics Archives

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