CallCenterScript: Call Center Comics Archives

Call Center Comics Archives

Dec27	Call center hours - cartoon Call Center Comic December 27, 2007 Know More: Call Center Comics Call centers do not all share the same hours of operation, but most organizations tend to at least provide service during "bankers" hours. In some operation, however, the service window is not only ackward at best, but filled with heavy queues... Posted at 11:48 PM \| Permalink \| Comments
Oct13	No complaint calls means no calls at all Call Center Comic October 13, 2007 An interesting reality of the call center world is that as much as reps dislike handling complaint calls, they would not have much of a job without them.... Continue Reading Posted at 12:37 PM \| Permalink \| Comments
Sep27	Employee attrition - correct it before everyone leaves Call Center Comic September 27, 2007 Employee attrition tends to be high in most call centers. The reasons for this phenomenon can be many; however, the fact remains that the issue must be addressed. While simply hiring more people to replace the reps that leave may... Continue Reading Posted at 11:27 PM \| Permalink \| Comments
Sep11	Poor customer service Call Center Comic September 11, 2007 In a recent call to a company where I am a client, I was forced to spend a lot of time on the phone to correct several errors on their part. Their errors had not only cost me time and... Continue Reading Posted at 10:30 PM \| Permalink \| Comments
Jul23	Call center interviews Call Center Comic July 23, 2007 When it comes to being interviewed many people spend countless hours preparing their answers. Candidates want to be polished and sincere in their delivery. After all…their future job depends on it. However, not everyone puts as much effort into practicing... Continue Reading Posted at 9:58 PM \| Permalink \| Comments
Jul18	Record keeping - Document employee performance Call Center Comic July 18, 2007 Call center employees work hard for their pay. Over the course of a year they listen to thousands of repetitive stories about injustice, restitution, frustration, and overall unhappiness. Yet, they do their best to put aside the monotony of their... Continue Reading Posted at 10:25 PM \| Permalink \| Comments
	Call center motivation and morale Call center cartoon - Employee compensation Call center training At will employment cartoon Call center scheduling Cartoon Call center scheduler Call Center Coaching Ergonomic Solution Virtual call centers Call center script Quality Assurance Feedback Scripts and greetings - Cartoon IVR cartoon from Callcentercomics Another angry caller - Cartoon Call center workers - temps Handle time incentive Cartoon Call center Outsourcing Cartoon Call Center Software cartoon Cartoon About Customer Satisfaction Sales Cartoon for telemarketers Home-based agent cartoon Call center cartoons from CallCenterComics.com

Call Center Comics Archives

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