Author Profile Archives

Dec 2
Where is Jam? Still Pursuing a Passion and Rocking the Boat
It’s been a year since we learned that the merger was going to happen.   It did.  I am still here.People that were close to me and were instrumental in my growth as a leader have gone.  They chose the other...
Jul 1
Introducing your new customer servant
As I begin writing for CallCenterScript, let me start by introducing myself.  I'm Michael Moser. Now, that's out of the way. I'm conscious that I'm continuing with a blog that was created by my boss's boss, Tim Stay, the co-founder... Continue Reading
Apr 2
Confessions of a Call Center Junkie
Whew! It’s been a while since I posted and I owe a lot to all of you readers out there.  If you’re a call center veteran, you know how it is like at work.  I thought it was really hectic... Continue Reading
May28
Understanding Human Behavior: Journey to Customer Satisfaction
A comment that was posted recently by a psychologist, now a trainer in customer relations was I think the perfect time to start writing this post. I am at a stage where I’ve talked to different people with diverse personalities. ... Continue Reading
Feb 3
Quality is my Passion
I was once a newbie in the call center industry; entering into a world I had always been curious about since beepers came into our side of the world.  My first taste of the industry was in outbound.  I went through... Continue Reading
Aug23
Reflections of a Call Center Owner
I don't think that anyone that is in the call center industry sat there as a kid and thought - I think I will grow up and work in a call center. Through out my career, it seemed that everyone... Continue Reading
 


Author Profile Archives

Advertise

Related Resources

recent comments

    sponsored ads



    subscribe


    Prefer Email?
    Subscribe below-

    Enter your Email:


    Powered by FeedBlitz What's this?

    Current News

    Support This Blog

    blogroll


    business social media

    Use these fast growing business social media sites to promote your business, feature your products, spotlight your business leaders, create links, and drive traffic back to your company site, all for free!

    BIZZlogos - Add your logo - free link to your site
    BIZZphotos - Add photos of your products and people
    BIZZprofiles - Submit your profile and build your online visibility
    BIZZspotlight - Spotlight your business with free links
    BIZZvideos - Videos about businesses, products and business people.
    BIZZbites - "Digg" for Business - Submit your articles and posts

    Know More Media - Customer Service / Services

    know more media network

    View Network Map

    Network Feed List (OPML)

    Know More Media Network
    Feed


    we support unitus

    PRWeb

    Influencer



    CallCenterScript is a member of the Know More Media network of business related blogs.

    Here are some current headlines from some of our business publications:

    ProductivityGoal

    CallCenterScript

    AdHurl

    TheBizofKnowledge

    LandingTheDeal

    CustomersAreAlways

    HealthCareVox

    BrainBasedBusiness

    TheInsurancePolicy

    MarketingBlurb