CallCenterScript: Agents Archives

Agents Archives

Nov 3	Webinar: Maximizing Your Success to Get a Job in the Industry 'Jam' Mayer November 3, 2008 Know More: Agents, Call Center Jobs, Recruitment, Training & Development Call Center Interview, Passing Call Center Assessments Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:10.0pt; mso-bidi-font-size:11.0pt; font-family:"Verdana","sans-serif";} With the overwhelming emails... Posted at 3:18 AM \| Permalink \| Comments
Jul21	The Dilemma: How to Use Your 15 Minute Break Wisely 'Jam' Mayer July 21, 2008 Continue Reading Posted at 1:43 AM \| Permalink \| Comments
Mar30	Sharing of Call Center Headsets 'Jam' Mayer March 30, 2008 Tied to increase in attrition and constant demand to fill the seats, expenses increase and the purchase of call center headsets is common and basic tool for the job. But, it isn’t cheap.Some companies have different policies set for the... Continue Reading Posted at 4:38 AM \| Permalink \| Comments
Mar21	Fraternities in Your Center: College at Work 'Jam' Mayer March 21, 2008 In outsourced centers, the generation is younger. It has also been considered as an extension of college. Let’s bring it a little bit further, shall we?Creating fraternities in the center is something that has started. Can you believe it? I... Continue Reading Posted at 3:02 PM \| Permalink \| Comments
Feb11	50th Grammy Awards: Theme Day at the Call Centers 'Jam' Mayer February 11, 2008 The Grammy Awards is an event most musical enthusiasts would watch. About 17.5 million people viewed the telecast.This is relevant to the industry because call centers usually have “theme days”.I overheard an Operations Manager planning with his team on what... Continue Reading Posted at 5:16 PM \| Permalink \| Comments
Jan29	A Strong Social Network and Intimacy Retains Call Center Personnel 'Jam' Mayer January 29, 2008 Any social being would have a best friend or two in their lifetime. But, we are sure to have a group of friends in the workplace. Interestingly enough, about 90% of the employees in a call center is within the... Continue Reading Posted at 5:42 PM \| Permalink \| Comments
	Call Centers Employing the Blind Is There Lead in your Lipstick? Microwave Popcorn Lung Disease: Could it Strike Call Center Agents? Spelling it out: Funny Call Center Stories from the Philippines What not to say in your job interview Honestly, what do I say in my job interview? Filipino Call Center Bloopers: I Heard it from Another Agent Acting locally, calling globally Bringing our call centers home Maybe the customer doesn't have to talk to my manager Thank you for calling. Can you tell I'm undervalued? Is customer service an entry level job? Funny Call Center Stories: Telemarketing and Tech Support Q & A: Voice Management Q & A: Airline Customer Service Representative Funny Call Center Stories: Free Voice Mail Funny Call Center Stories: Currency Selection Developing Training Manuals for Call Center Agents Q & A: Call Center Agents Questions and Answers: The Call Center Script Way Call Center Agent Confessions! A New Generation of Call Center Agents Filipino Call Center Agents: It’s Ok to Say No Filipino Call Center Agents: Why is it Hard to Say No? A Stepping Stone to other Careers How to Improve Agent Attendance Agents for 5, 6, 7 Years and Counting… Agent Culture in the Philippines Health Concerns with Call Center Work Give the Agents their Breaks! Agents Using a Different Name Teaching Someone Over the Phone is Not An Easy Task Handling Abusive Customers, Part 2 Handling Abusive Customers Call Center Workforce: Too much negativity Outbound Call Centers: Crazy & Fun Tips on Coaching an Agent on their Metrics Coaching Agent Metrics Career Path for Agents: Listing More QA Feedback: Don’t Fear It!

Agents Archives

Advertise

Your Ad Here

Related Resources

Answering Service

Advertise Here

Current News

Press Releases

resources

Bookmark this Page
Write for us
About us
Team
Contact
Subscribe
Advertise
Network Map
Privacy
Disclaimer

Support This Blog

business social media

Use these fast growing business social media sites to promote your business, feature your products, spotlight your business leaders, create links, and drive traffic back to your company site, all for free!

BIZZlogos - Add your logo - free link to your site
BIZZphotos - Add photos of your products and people
BIZZprofiles - Submit your profile and build your online visibility
BIZZspotlight - Spotlight your business with free links
BIZZvideos - Videos about businesses, products and business people.
BIZZbites - "Digg" for Business - Submit your articles and posts

Know More Media - Customer Service / Services

know more media network

View Network Map

Network Feed List (OPML)

Know More Media Network
Feed

we support unitus

PRWeb

Influencer

CallCenterScript is a member of the Know More Media network of business related blogs.

Here are some current headlines from some of our business publications:

Devoted to the call center industry, the agents on the phones, and their managers

Advertise

Related Resources

recent comments

sponsored ads

topics

subscribe

Current News

resources

Support This Blog

archives

blogroll

business social media

Know More Media - Customer Service / Services

know more media network

we support unitus

PRWeb

Influencer

ProductivityGoal

CallCenterScript

AdHurl

TheBizofKnowledge

LandingTheDeal

CustomersAreAlways

HealthCareVox

BrainBasedBusiness

TheInsurancePolicy

MarketingBlurb