CallCenterScript: Advice Column Archives

Advice Column Archives

Jul 2	Q & A: Software to Train English Proficiency for Call Center Agents 'Jam' Mayer July 2, 2008 Know More: Advice Column Communication Skills Rey is currently a facilitator of an English Proficiency Program for kids and had worked in a call center. His company is planning to expand its services to include call center training, focusing on English grammar training. He asks, “What... Continue Reading Posted at 5:42 AM \| Permalink \| Comments
Dec 3	Advice Column: Choosing the Right Company to Work For 'Jam' Mayer December 3, 2007 Thank you Sindy for sending in your question!Sindy asks, “I want to work in the Call Center industry but there are too many call center companies here. I’m confused and don’t know which of the companies I should choose. Any... Continue Reading Posted at 7:17 AM \| Permalink \| Comments
Jul22	Call Center Agent Interview Advice: Practice and Research 'Jam' Mayer July 22, 2007 Interviewing for a new job is always scary, especially for a new graduate. With no experience and little information about the job, it is normal to hesitate.A lot of readers sent their emails asking a list of questions and favorable... Continue Reading Posted at 3:45 PM \| Permalink \| Comments
	Call Center Agent: Interview Advice 'Jam' Mayer July 22, 2007 Thank you for the overwhelming comments and interest in this topic. It only proves that a lot of people, even newly graduates are keen on joining the industry. This is good news. In as much as I would like to... Continue Reading Posted at 3:35 PM \| Permalink \| Comments
Dec26	Working on New Year’s Eve 'Jam' Mayer December 26, 2006 "Christmas has come and gone and missed it because I had to work. Now, I might miss celebrating the New Year. I was told that we weren’t allowed to take those days off to celebrate because this is when we... Continue Reading Posted at 12:22 PM \| Permalink \| Comments
Nov13	Q & A: Voice Management 'Jam' Mayer November 13, 2006 Q: How do I keep my voice in top shape so I avoid losing it while I’m on the job? A: This doesn’t happen to everyone who works as a call center agent, but it is prevalent with newbies. It’s... Continue Reading Posted at 3:28 PM \| Permalink \| Comments
	Q & A: Airline Customer Service Representative Q & A: Call Center Agents Q & A: Call Center Agents Questions and Answers: The Call Center Script Way Advice Column: Passing Call Center Assessments How to Improve Agent Attendance Handling Abusive Customers, Part 2 Handling Abusive Customers A Crossroad: Money, Learning or Making a Difference I Tried to Get Away Questions, Situations and More

Advice Column Archives

business social media

Use these fast growing business social media sites to promote your business, feature your products, spotlight your business leaders, create links, and drive traffic back to your company site, all for free!

BIZZlogos - Add your logo - free link to your site
BIZZphotos - Add photos of your products and people
BIZZprofiles - Submit your profile and build your online visibility
BIZZspotlight - Spotlight your business with free links
BIZZvideos - Videos about businesses, products and business people.
BIZZbites - "Digg" for Business - Submit your articles and posts

Devoted to the call center industry, the agents on the phones, and their managers

Advertise

Related Resources

recent comments

sponsored ads

topics

subscribe

Current News

resources

Support This Blog

archives

blogroll

business social media

Know More Media - Customer Service / Services

know more media network

we support unitus

PRWeb

Influencer

ProductivityGoal

CallCenterScript

AdHurl

TheBizofKnowledge

LandingTheDeal

CustomersAreAlways

HealthCareVox

WebMetricsGuru

TheInsurancePolicy

MarketingBlurb