Devoted to the call center industry, the agents on the phones, and their managers

My colleagues and I are planning a series of call center seminars sometime September or around October. I will need your opinion and request if you could answer the following questions. You can answer through here or can email me directly at callcenterscript at gmail dot com.

What is it in for you?  If you answer all the questions and your topic is included in the series, then you are entitled to a FREE seat in the seminar of your choice.  One session will take about 1-2 hours.

So who can join? Anyone in the world.  Since this is going to be done online and we will be inviting speakers to talk about their experience and you get to ask them your questions live, anyone can take advantage of it.  Here are the questions:

1. If you were to attend the seminar, what topics would you be interested in?

2. How much are you willing to pay for each session (1-2 hours each)?

3. What is your preferred schedule for the sessions?

4. What is the most convenient way for you to pay for the sessions?

5. How long have you been in the call center industry?

6. Why would you spend time to attend a call center seminar?

Don’t forget to include the following as well.

• Email

• Role in the industry (agent, team leader, OPS manager, trainer, QA, etc)

Feel free to let your colleagues and friends in the industry know about this opportunity.