So, how much is one paid when they become home based agents? There are several compensation packages being offered by several companies.
The contract is dependent on how the company views the home based program. The limitations of the contract, like work hours, and availability of the agent will dictate how much one would make.
In the United States, an agent would be paid around $10 to $15 an hour without benefits, but incentives are definitely included based on performance (usually tied to quality or customer satisfaction). For the Philippines, an hour would be about P150 to P200, sometimes the usual government benefits are included.
Some companies would offer a “per sale” or “transaction” basis. Usually if it’s outbound, a company has offered $10 per sale, regardless of the hours you spend in a month, within the basic 8-9 hour work day of course.
If you are part of a workforce that serves as back up to fill in seasonal call volume or for disaster recovery, then you might expect less hours. Your contract will stipulate you need to be available on certain hours of the day and be ready in case they call you to log in.
Will this work for you? Yes. Just remember to start planning and forecast your earnings to make it worth your while.
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