Devoted to the call center industry, the agents on the phones, and their managers

Yes, a wake-up call center that would ring someone to just wake up in the most interesting and creative way possible depending on the customer's preference.

I highlighted this today because it is another method of proactive outbound calling. Well, not entirely since the customer has to request one but this store has thought of an innovative way of reminding customers of their upcoming sale.

Do you remember Catalog Choice? Well, if you were to combine this concept in your marketing efforts by utilizing your center, you may just have another way of reaching out to your customer base.