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Feb18
News Tidbits: More Unemployment but More Outsourcing

News of jobs being lost is reported almost every day. Ironic as it is, outsourcing news is huge, increasing the demand for jobs. Not to say that these news are closely related, as some are just related to ongoing business changes locally, not necessarily as a result of transferring jobs elsewhere.

Though, it is an interesting trend to ponder on.

Cartoon by Barry Deutsch and Jonathan ElsbergRiverbank Call Center Workers Face Layoffs

Last February 13, company officials of GoAmerica started telling employees of a call center in Riverbank that many of them will be laid off. The center had to shut off calls that were entering their network, specifically those coming from Great Britain and Nigeria.  Complete Story

Companies to Invest Heavily this Year in Sri Lanka for Back Office and Call Center  Work

Providence Network and Parsec Technologies of India have teamed up to start an outsourcing venture in Sri Lanka. The initiative will noticeably boost the outsourcing industry in the area to create more jobs and attract foreign exchange. Complete Story

Employment Minister to Help Sacked Call Centre Workers

A union has stepped in to find jobs for Telstra Call Center workers after Call Centrelink took a different turn and changed their recruitment plans.  Complete Story


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« Measure True Performance in Call Quality. No to NA! | Main | Pakistan: Another Venue for Call Center Outsourcing? »

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