Today, Greg Brashier of Virtual PBX explains what a hosted PBX systems is and how the technology works, even if you don't own the equipment yourself: A hosted PBX system delivers PBX functionality as a service, available over the Public Service Telephone Network (PSTN) and/or the internet. Instead of companies having to soak up the hardware and implementation costs of traditional PBX, users can contract for PBX services from a hosted PBX service provider, a particular type of Application Service Provider (ASP). There is no capital expense for starting a hosted PBX service, especially important to new companies on tight budgets.
The central functions of a hosted PBX service are similar to those of hardware PBX systems and offer a full-featured system with features and capabilities very similar to the most expensive hardware systems, but with no hardware or software for the client to pay for or support in-house.
There are a wide variety of other advantages that a hosted system has over a standard PBX as well, the most important of these benefits being the ability to route calls to any phone, anywhere in the world, rather than just to phones wired directly to the PBX inside an office environment. Employees can seamlessly receive business calls whether they are working in the office, at home, or on the road.
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