Jam Mayer and friends have collected some very funny call center quotes from Filipino call center agents. Some of them were bloopers they made themselves, some of them were funny mistakes that other reps made, and some of them were clever replies made by CSRs (customer service reps) to customers who deserved it.
Pinoy Exchange has a whole collection, and here a few:
ahrjhey shares this one:
CSR: Does someone live at the business location?
Customer: Oh God, I do hope not... it's just me, I presume.
(The customer manages a cemetery).
When Tog was offering a free promotion for two months, he once told a customer by mistake, "O ma'am, can I put you on hold for about 2 months? I have to talk with my supervisor with this."
purple_pink888 tells this story of an unshakeable computer help desk agent:
CSR: Thank you for calling (company). CanI have your order or customer number please?
Customer (irate): I am going to smash this computer into your face!
CSR: Is that a desktop or laptop?
It sounds like Orange has gotten calls from some of my customers:
Customer: Are you a live person?
CSR: Yes ma'am
Customer: Thank goodness I'm talking to a real person!
---
Customer: Can you help me with my problem?
CSR: Yes sir
Customer: You're not kidding me?
CSR: How may I help you sir?
Customer: Really now?
Photo: greggoconnell
I almost die laughing! i'm already very sleepy when i chanced upon those funny stories. After reading them, I find it hard to sleep coz i still remember them and i'mlaughing at myself. more stories please!
Posted by: Emma | February 12, 2009 8:57 AM | Permalink to Comment