Let's laugh today, shall we? Enjoy!
A Telemarketing Technique
Contributed by Daddy Mike
TSR: Good day Sir!
Furious Customer: Why are you calling me?! Stop calling me!
This is where the customer keeps on babbling, perhaps stating the reasons why telemarketers should stop calling.
TSR: Sir, stop. My nose is bleeding! Help! Help!
Lo and behold, the customer calms down, saying "Oh dear! Oh my!"
TSR: Anyway, the reason for my call is.....
The Daily Grind in Tech Support
By Legion of Doom
Tech support: Okay Bob, let's press the control and escape keys at the same time. That brings up a task list in the middle of the screen. Now type the letter "P" to bring up the Program Manager.
Customer: I don't have a P.
Tech support: On your keyboard, Bob.
Customer: What do you mean?
Tech support: "P".....on your keyboard Bob.
Customer: I'M NOT GOING TO DO THAT!
Tech support: What's on your monitor now, ma'am?
Customer: A teddy bear my boyfriend bought for me.
Customer: I can't get on the Internet.
Tech support: Are you sure you used the right password?
Customer: Yes, I'm sure. I saw my colleague do it.
Tech support: Can you tell me what the password was?
Customer: Five stars.
Guess what! There is a list out there of audio phone calls that a typical tech support agent receives. The Disgruntled Tech's Tech Support Calls website is funny, rather educational and well...amusing. Do take note that some calls might just a bit too much for an average person.
Look out for the spring 2008 release of my book, HANDLE TiME! It is an amazing look inside the lives of workers in an American Call Center!
Please email me if you would like to review the book. Thanks! I look forward to sharing this book with thousands of call center employees and letting them know that they have FINALLY been recognized!
Posted by: LiNCOLN PARK | January 27, 2008 9:32 PM | Permalink to Comment