Devoted to the call center industry, the agents on the phones, and their managers

Telemarketing calls.  We’ve received it, we listened and they persisted and now you dread the phone ringing at dinner time. 

Thanks to the government, there is a Do No Call Registry available for us to submit our phone number, or better yet get unlisted.  But, have you ever received a political phone call, especially when elections are near?

This type of call is used by candidates and prefers it than using the traditional methods because not only do they get their team or hire a company to do the work; they tap into a bigger population with a smaller cost.  They can call for several reasons:  a fund raising effort, getting opinions on current issues or the candidate's opponent, push polling, or even persuading citizens to vote for their candidate.  The call usually takes about a minute or even more than 20 minutes, depending on the respondent and the purpose.

Apparently, political calls are not “within the rules”.  As Harry Sheff of Call Center Magazine stated, "The bottom line is this: Only telemarketing calls are covered – that is, calls that solicit sales of goods or services."

There was uproar and is now being considered by some politicians in the   There is a group called “No Political Calls” run by a citizen’s cooperative which lets its members add their phone numbers to a list synonymous to the DNC registry.