Devoted to the call center industry, the agents on the phones, and their managers

Job security is not something that is often associated with the call center industry.  Layoffs and an uncertain future are characteristics more commonly found in the contact center world.  Along those lines the term “at will employment” should be one that all employees, at least in the U.S., should fully understand.  Hopefully this cartoon from callcentercomics.com can provide some initial clarification.