Devoted to the call center industry, the agents on the phones, and their managers |
« Qualities & Skills of a QA Evaluator | Main | Central Quality: Process Improvement »
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Aug10
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 In order to prevent, or at least reduce, repetitive motion injuries, call center managers will try almost any ergonomic solution. In call centers you will find all types of contraptions that may look very unusual, but that quite effective at controlling injuries. This cartoon may not be too far from the future of ergonomic equipment sales.
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i want to know some scripts to handle abusive customers,
i also want some conviencing scripts to convience a cutomer related in mortgauge.
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i want to know some scripts to handle abusive customers,
i also want some conviencing scripts to convience a cutomer related in mortgauge.
Posted by: arun | March 6, 2007 8:50 AM | Permalink to Comment