Thanks to Joether, he has dedicated a portion of his blog, referred to as “Call Center Arena” to links and blogs to the call center industry. One link pointed to a list of bloopers from a technical support agent (while a team mate was barging into his calls).
Take note that they may not be funny if you’re not Filipino. Some are in Tagalog, so we might have to do some translation along the way. So, I’d like to dedicate this post to fellow colleagues in the . Here are some that I could either relate to:
TSR: “It's C as in CAT.”
Customer: “What?”
TSR: "C as in CAT. C-A-T...meow meow..."
TSR: “Ok, sir. Do you have a PEN and a PENCIL ready?”
Customer: “What?!!”
TSR: “Oh, I’m sorry, sir. Do you have a PEN and a BALLPEN ready?
(applause)
CSR: “I was hoping you can take this survey with me. Would you have the time to do that, sir?”
Customer: “How long is this gonna to take?”
CS: “Mmm.. MGA three minutes....”
*slip of the vernacular*
TSR: “Alright, we're going to perform a checkdisk. That is for us to see if your hard drive has errors in it. Please type in C-H-K-D-S-K...”
Customer: “What is that again?”
TSR: "C-H-K-D-S-K...that is... C as in Charlie...H as in Harley...K as in Karley...D as in Darley...S as in Sarley...and K as in Karly."
Why not submit your bloopers? It's a nice idea to compile and dedicate jokes in your area of the world!
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