Devoted to the call center industry, the agents on the phones, and their managers

I had a wonderful experience working at home job. I was a Customer service Rep tester and Coach. Contractor for A telephone company. It paid great and it was very rewarding to help new reps become good at their job. It lasted about a year. A new Department Manager decided we would have to drive to Telephone Company location and test and do computer work there if we lived in Bay area. But of course the out of state testers continue to do it from home in their states. ( I think he is new manager over training and he was just mad because he could not work from home. He is old world type manager.
Old thinking I guess. I worked very hard at my job from home. The testers are now miserable and all dropping out.
So they have to keep hiring new ones.
But this is the way of Bell Atlantic (Verizon). It is just not worth a hour commute and gas to make 4 hrs pay. each day.
I tried West, I got certified on Direct Response but was not able to take the first call. I was in transit of moving to new home. I was in process of training on Wish Big Catalog with West.
They just dropped me like a hot potatoe.
Never even sent me a email. So I felt like it was bad experience. I am now trying other WAH jobs looking for a fun
interesting job. I know I will never get one like I had before. I am jealous of all the outstate testers who can keep doing the testing thing.
Things happen for reason. I have 29 yrs of Customer Service something is bound to turn up.

Pls send me info on proceedures & mechanics of how to be an "At Home Agent" from the Philippines. That's where I'm from & where I would like to work from. Thank you

West Teleservices is the last place one should look for work. There are many far more reputable companies to choose from and the overall experience will be much better. West makes commitments that it cannot keep not to mention it would seem that they are unable to keep any long term contracts due to quality issues. It seems that the only clients West is able to keep on a long term basis are all being investigated by numerous agencies including the FDA, FTC and numerous other State and Federal Angencies for fraud, deception to name a few. Examples include the ever so infamous Kevin Trudeau (3 time felon and author of Natural Cures and numerous other schemes to part people from their money), Propolene (aka Lipozene), Video Professor (we call this SCAM WITH A SMILE), just to name a few. West seems to justify their being in bed with these crooks as "hey we just take calls for em". If you have any moral backbone at all you will not be comfortable taking calls for this company once you investigate their clients on google. Even more disturbing is West's concept of paying by the minute...of course only for the minutes you are actually talking on the phone...so...if they over project call volume (and they almost always do), most of their work at home agents sit waiting for calls that never come with a net hourly wage of less than $3.35 an hour assuming of course that you get any calls at all. West's latest failure is the Office Depot account. There are hundreds of agents nationwide that have spent numerous hours training only to find out that there are no hours available because West has lost the contract to serve Office Depot due to gross mismanagement on West's behalf. Only problem is that West hasn't told their agents this yet (in typical West Teleservices fashion). If I were looking for work at home employment...steer far far away from West. It's a waste of time and a serious lession in frustration.

Pls email me infromation on legitmate homebase call center jobs in the philippines, i have a powerful pc and dsl connection

im interested regarding the homebase call center agent, can you give me some brief information about it, and please include also those branches or list off call centers in the philippines that are acredited in home bases

Does anyone have any info on GENUINE work at home jobs,customer service or simply data entry that you will actually receive a pay check for.I live in Indiana and cant seem to find anything but scams and am becomning almost afraid to look anymore,please reply to my e.mail if you can help.
Good luck everyone on your search for work.

Please inform me on the procedure and mechanics of how to ba a home agent here in the Philippines. I would like to be Call Center Agent and i believe i am very much qualified. Im one of the TESDA Accredited trainers for Call Center here in the Philippines.

Nor

Hi Norida! Do email me directly so we can discuss further. Thanks for reading!

hi! i'm interested of homebase call center!could you send some information on how can i start as a homebase call center agent. by the way i'm located at the philippines. thank you hope to hear from you soon

hi tim stay
im stil working in call centre last 1year they giveing me 15k payment as agent

hi dj here, im from the philippines and would really love to work at home. i was a call center agent before, pls send me informations regarding home based call center.pls. thanks a lot

Please inform me all details on how am I going to be an agent at home through e-mail. I am also interested on legitimate typing jobs. My location is the Philippines. Thank you.

Hello Everyone,

Well I have done the West thing and a couple of other companies. Yes, I did actually make good money while working around my schedule and five kids. Recently I stumbled onto a company and started working with them about two weeks ago. Well, I am happy to report that I have doubled what I was making and with less hours. This is it for me. I love this company and it's all inbound calls.

Also, I just found this blog and I just want to say that it is beautifully put together. I will let others know about it.

I'm wanting to start a call center at home but not having any luck on how to start and to get the clients.

Hi everyone...

I am looking for a reputable work at home customer service job preferably taking inbound calls. No selling please! Which are legit & which ones should I steer clear of ?

I previously worked for 2 & a half years at a company here in Arizona taking inbound calls but had to leave since I moved farther away & it was too far to drive I am now looking for something closer. Any good suggestions ?

Thank You

hi there i'm interested with the job.i've been in the call center for 2 years now and as of the moment i'm currently with a homebase call center as well. but i'm planning to change a company because of the compensation benefits. i'm hping that i could get some reply thru my e-mail karla_tabsini@yahoo.com thank you and i hope that you'll reply to me soon.

hello.. i'm a m0m of 2, i used to work in a call center, the problem is aside from the work requires to spend the night in office, it is too far from home, so i resigned.. n0w i'm really looking for a legit work at home, as it is not easy to raise kids that only 1 parent is working. But at the same time we don't want to compromise the kids welfare when both of us is not at home.. please let me know of one i can really work on. thanks! (",)

follow up to my first post.. i'm from the Philippines. PLEASE feed me with some more info's as to where can i get a legit work at home, where i don't have to pay for anything as starter. PLEASE email me directly any info.
It'll help a lot..
Thank You very much, and I hope to hear from you so0n!..